Revolutionising Digital Media

Case Study

Executing strategy, optimising change management, and operational excellence for one of the US’s leading Digital Media and SEO specialist companies.

Client's Goal

This fully remote US based digital media and SEO powerhouse, aimed to achieve operational excellence, strategic growth, and cultural transformation. They sought expertise in driving strategic and tactical plans, financial control, and people, process, and technology management.

Our role

As Chief Operating Officer (COO), our responsibility was to drive change management and execute strategic plans, collaborating with the CEO and area leads to achieve business goals and sustain improvement within the company, which spanned 140 people across 14 departments and 25 countries.

Summary

Goal

Revolutionising Digital Media

Industry

Media

Key Services Delivered

  • Target Operating Model
  • Organisational Design
  • Business Process Optimisation
  • Technology Management

What we did

We developed strategic organisational and operational plans, led process improvements, and advised on the transition and management of a major US newspaper, restoring its reputation and profitability within six months.

We partnered with the CEO to secure a multi-million-dollar strategic partnership and drove change management across the company, enhancing productivity, collaboration, and cost savings. We implemented a scalable HR function from scratch and mentored teams on change management best practices.

achieved $12M+ profit

1,500% increase in hiring

80 to 140 growth in six months

The Value

Our leadership as COO brought remarkable value to this top client. We delivered substantial growth, achieving $12M+ profit and a 1,500% increase in hiring , while reducing operational costs and risks. Furthermore, we grew the business from 80 to 140 people in just six months.

By driving change management and executing strategic plans, we improved productivity, collaboration, and cost savings across the organisation. Our efforts resulted in a significant positive impact on the company’s culture and scalability, cementing the client’s path towards success and expansion.

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